Privacy Policy
"_app_name" (hereinafter referred to as "we" or "us") fully understands the importance of your personal information and will provide you with more comprehensive and reliable services in accordance with applicable laws and regulations.
To provide you (hereinafter referred to as "you" or the "user") with more accurate and personalized services, this application will use and disclose your personal information in accordance with this Privacy Policy (hereinafter referred to as this "Service Agreement").
Its main purpose is to explain the types of personal information we collect and use within the necessary scope, the relevant business scenarios, and the basic rules governing our processing of your personal information.
1. How We Collect and Use Your Personal Information
To provide our services, we must process your information.
Please note that we collect your information only for lawful purposes and when necessary.
You may choose not to provide any data or information that we request.
In that case, you may choose not to agree to this Privacy Policy.
Accordingly, we reserve the right not to provide services to you.
We collect information in the following ways:
1.1. Information and Content You Provide
When you use our services, we collect the personal information, messages, and other information you provide, including information provided when you register an account, create or share content, or communicate with other users.
With your consent, we also collect contact information that you choose to upload, synchronize, or import from your device into the services we provide.
1.2. Information and Content We Collect with Your Consent
1.2.1. Your Usage Information
We collect information generated when you use our services and information received from third parties (for example, when you access our services through a social media account), such as your phone number and password; the types of content you view or engage with; the features you use; the actions you take; the time, frequency, and duration of your activities; and your feedback.
1.2.2. Device Information
We collect and record information about the device you use based on the permissions you grant when installing and using our services.
We will strictly comply with the rules and regulations governing data collection and will respect and protect your rights and interests.
The details are as follows:
(1) Registration and Login
You may register and log in with one click or log in with an account and password, and the system will assign you an avatar and nickname.
You may change your avatar and nickname.
We collect this information to help you complete registration.
You may set up your profile based on your circumstances and choose to provide information such as your gender and date of birth.
We collect this information to display your profile.
You may also choose not to provide this information, and doing so will not affect your use of the "_app_name" software.
(2) Business Features
Our product features include:
i. Uploading an Avatar
When you log in to _app_name, depending on your choice, we will access your phone's photo album or camera so that you can set your avatar by selecting a photo or taking a new one.
If you do not grant the permissions described above, you may be unable to upload an avatar.
Please note that even after you grant camera or photo album permission, we process only the photos that you actively take or select.
ii. Posting Messages
After registering as an _app_name user, you may post text messages.
We need to collect the information you post and display your nickname, avatar, and posted content.
(3) Information You Actively Provide to the "_app_name" Service
When you choose to save an image from _app_name to your device, _app_name will access your local photo album to save the selected image.
Before doing so, _app_name will clearly request permission to access your local photo album, and the image will be saved locally only with your explicit consent.
(4) Operations and Security
To provide a safe and reliable environment and trustworthy, high-quality product features and services, we need to collect the following device information to maintain the normal and stable operation of product functions and services, improve system security, more accurately prevent phishing and fraud, protect account security, safeguard network and operational security, and prevent malicious cheating:
To ensure the secure operation, quality, and efficiency of the software and services, we collect device data such as the hardware model; operating system version; SD card data; device identifiers (IMEI, Android ID, OAID, IMSI, ICCID, GAID, and MEID, whose validity periods, user-reset options, and methods of acquisition vary); network device hardware address (MAC address); hardware serial number; IP address; wireless LAN access points (such as SSID and BSSID); base station information; software version; network access method, type, and status; network quality data; operation and usage data; service logs; sensor information; and the list of installed applications.
Log information includes:
i. Software usage information: the software version you use, the software's overall operating status, and how frequently you use it.
This information is anonymous, and we will not match it individually or associate it with information identifying you personally.
ii. Network security-related log information, including network crashes and system activity information.
Such information is collected as required by law.
If you do not want us to collect such information, please do not use this software.
1.3. Please understand that collecting device information is a prerequisite and basis for our provision of services.
After you install and open this software, we will request your consent through an authorization pop-up.
1.4. Device information alone cannot identify a specific natural person, and we have de-identified and anonymized such information.
2. Circumstances Where Consent Is Not Required by Law for the Collection and Use of Personal Information
Please understand that, under applicable laws, regulations, and national standards, we may collect and use your personal information without your authorization in the following circumstances:
i. When related to the personal information controller's performance of legal obligations;
ii. When directly related to national security or national defense;
iii. When directly related to public safety, public health, or significant public interests;
iv. When directly related to criminal investigations, prosecutions, trials, or the enforcement of judgments;
v. When necessary to protect the life, property, or other significant lawful rights and interests of the personal information subject or another person, but obtaining consent is difficult;
vi. When the personal information has been publicly disclosed by the personal information subject;
vii. When necessary to enter into or perform a contract at the request of the personal information subject;
viii. When the personal information is collected from lawfully and publicly disclosed sources, such as lawful news reports or government disclosures;
ix. When necessary to maintain the security and stable operation of the products or services provided, such as detecting and resolving faults;
x. When necessary for a news organization to conduct lawful news reporting;
xi. When necessary for an academic research institution to conduct statistical or academic research in the public interest, provided that any personal information contained in externally provided or published research results has been de-identified.
3. Use of Cookies and Similar Technologies
3.1. Introduction to Cookies and Similar Technologies
We or our third-party partners may obtain and use your information through cookies and web beacons and store that information as log information.
Cookies are small data files that a website server automatically sends to a user's browser and stores on the user's mobile device when the user visits a website that uses cookies.
These cookies may record users' activities, personal information, browsing habits, consumption habits, and even credit records during future visits to the website.
Cookie technology enables us to provide services more effectively and efficiently.
3.2. Purposes of Using Cookies and Similar Technologies
We use our own cookies and web beacons for the following purposes:
(1) To remember your identity;
(2) To analyze and optimize our services.
3.3. Authorized Use of Cookies and Web Beacons
Cookies, device information identifiers, and similar technologies are widely used on the Internet.
When you use _app_name and related services, we may use these technologies to send one or more cookies or anonymous identifiers to your device to collect and identify information about your access to and use of this product.
We will not use cookies for any purpose not described in this Privacy Policy.
We mainly use cookies and similar technologies to provide the following functions or services:
(1) Ensuring the Secure and Efficient Operation of Products and Services
We may set cookies or anonymous identifiers for authentication and security protection to confirm whether you have securely logged in to the service or encountered theft, fraud, or other unlawful activity.
These technologies also help us improve service efficiency and enhance login and response speed.
(2) Data Analysis and Troubleshooting
i. We may use these technologies to understand your usage habits, conduct data analysis, and improve our products and services.
ii. When you use _app_name, we may use cookies to record browsing activity, troubleshoot crashes, delays, and other related issues, and explore better ways to provide our services.
(3) Clearing Cookies
Most browsers allow users to clear cached browser data, and you can do so through your browser settings.
If you clear cookies, you may be unable to use services or features that rely on them.
4. How We Share, Transfer, and Publicly Disclose Your Personal Information
4.1. Prerequisites for Sharing Information
We will share your personal information with other companies, organizations, or individuals only in the following circumstances:
(1) When you have given explicit consent or prior authorization;
(2) When sharing is required by applicable laws or regulations, or by mandatory administrative or judicial requirements;
(3) Sharing for Security and Statistical Analysis
Security: We place great importance on account and service security.
To protect the accounts and property of you and other users, and to safeguard your and our lawful rights and interests against infringement, we or our service providers may share necessary device, account, and log information.
Product usage analysis: To analyze the use of our services and improve the user experience, we may share statistical product usage data, such as crash and fault data, with affiliates or third parties.
It is difficult to combine this data with other information to identify you personally.
We will enter into strict confidentiality agreements with the companies, organizations, and individuals with whom we share personal information and require them to process personal information in accordance with our instructions, this Privacy Policy, and other relevant confidentiality and security measures.
We will provide third parties only with information about the reach and effectiveness of promotions, without providing information that identifies you, or we will aggregate and anonymize such information so that you cannot be personally identified.
We share your information only for lawful, necessary, and specific purposes.
(4) Transfer of Personal Information in an Acquisition, Merger, or Reorganization
As our business develops, we may engage in mergers, acquisitions, asset transfers, or similar transactions, and your personal information may be transferred as part of such a transaction.
We will require the new holder of your information to remain bound by this Privacy Policy.
Otherwise, we will require that company or organization to obtain your authorization again.
(5) Disclosure for Other Reasons
We may retain, preserve, or disclose your personal information for the following reasons:
i. Disclosure is authorized or consented to through _app_name;
ii. To comply with applicable laws and regulations;
iii. To comply with a court order or other legal process;
iv. To comply with a request from a relevant government authority;
v. When we believe disclosure is reasonably necessary to comply with applicable laws and regulations; protect the public interest; protect the personal or property safety or lawful rights and interests of us, our group companies, our customers, other users, or employees; safeguard public safety and interests; enforce the relevant terms of service and statements of _app_name; or in other circumstances where _app_name considers disclosure necessary.
5. How We Collect and Use Data
Please note that some of our services are jointly provided by us and our authorized partners.
We integrate our partners' SDKs for lawful, necessary, specific, and clearly defined purposes.
Our partners may collect your personal information through SDK interfaces to enable product features and services.
We will disclose the purpose of integrating each partner SDK, the personal information collected by the partner through the SDK interface to provide product features and services, and the type or identity of the partner.
We will conduct security monitoring of integrated SDKs that collect personal information to protect the security of your personal information.
We share your information only for lawful, necessary, and specific purposes.
We collect de-identified information that cannot identify you personally.
We require third-party service providers that share information with us to fulfill applicable confidentiality obligations and adopt appropriate security measures.
5.1. SDK Name: Agora
(1) Purpose of Use: To provide real-time audio and video cloud services.
(2) Types of Personal Information: Microphone recording permission, camera permission, phone status, Wi-Fi status access, network status, carrier information, Bluetooth access, network access, permission to modify audio settings, read and write access to external storage, and permission to keep the device awake.
(3) Third-Party Privacy Policy: https://www.agora.io/cn/privacy-policy
5.2. SDK Name: Tencent Cloud IM SDK
(1) Purpose of Use: To collect and send end-user voice information.
(2) Types of Personal Information: Network access, Wi-Fi access status, device information, storage card content, IMEI, IMSI, MAC address, APNs token, carrier type, and information about applications installed on the system.
(3) Third-Party Privacy Policy: https://cloud.tencent.com/document/product/269/58094
6. How We Store and Protect Information
6.1. We use reasonable and practicable measures, including encryption and anonymization, at a level no lower than industry standards to protect your personal information, and we adopt security mechanisms to prevent malicious attacks against it.
6.2. We establish dedicated security functions, security management systems, and data security procedures to safeguard your personal information.
6.3. We implement strict data-use and access-control systems to ensure that only authorized personnel can access your personal information, and we conduct security audits of data and technology as needed.
6.4. Please note that when you voluntarily leave this software or navigate to, use, or access other websites, services, or content resources through this software, you should carefully consider any personal information you submit to avoid potential risks to your personal rights and interests.
7. How Users Can Manage Their Information
We take your concerns about personal information seriously and make every effort to protect your rights to access, correct, and delete personal information and to withdraw consent, so that you can fully protect your privacy and security.
Your rights include:
(1) Your Personal Information
You have the right to access your personal information unless otherwise provided by law or regulation.
If you wish to exercise your right of access, you may do so as follows:
A. Personal Data — Open the _app_name application and tap "Me" to view personal information such as your user ID, nickname, gender, and date of birth.
B. Avatar — Open the _app_name application and tap "Me" — "Avatar" to view your avatar.
(2) Account Deactivation
You may submit an account deactivation request by tapping "Me" — "Deactivate Account."
Please note that after you voluntarily deactivate your account, we will stop providing products or services to you and will delete or anonymize your personal information.
In addition, your account may be canceled or deleted if you violate the terms and conditions of your service agreement with _app_name or applicable national laws and regulations.
After your account is canceled or deleted, all service data and information associated with that account will be deleted or anonymized.
8. Age Restrictions
8.1. This software service is primarily intended for adults.
Our products, websites, and services are primarily intended for adults.
If you are a minor, you should read this Privacy Policy with your guardian before using our products and/or services and ensure that you have obtained your guardian's consent to use our services and provide us with your information.
We pay particular attention to protecting minors' personal information in accordance with applicable national laws and regulations.
(1) Our Commitment
We are committed to protecting children's safety and preventing all forms of sexual abuse, sexual exploitation, and related harmful conduct.
Our application complies with all applicable laws and regulations and our Child Safety Standards Policy, and always prioritizes children's safety and rights.
(2) Scope
These standards apply to all users and related content, including but not limited to user-generated content, interactions, reporting mechanisms, and content moderation.
Our goal is to create a safe and inclusive social environment, with additional protections for users who are minors.
(3) Core Measures
(i) Strict Age Restrictions
We require users to confirm their age during registration and apply additional safeguards to minors, including restrictions on access to certain features.
(ii) Content Moderation
All user-generated content (UGC) is reviewed through both human and algorithmic moderation to prevent content involving sexual abuse, sexual exploitation, or inappropriate conduct from appearing on the platform.
(iii) User Conduct Rules
Any sexualized conduct, language, or other inappropriate behavior involving children is prohibited on the platform and, once discovered, will be addressed immediately and reported to the relevant authorities.
(iv) Reporting and Response Mechanism
We provide user-friendly reporting tools that allow any user to quickly report suspicious content or behavior.
Our dedicated team will address the reported issue within 24 hours of receiving the report.
(v) Cooperation and Reporting
We work with child protection organizations and law enforcement agencies to ensure that all suspected cases of sexual abuse and sexual exploitation are promptly investigated and reported.
(4) Accountability and Transparency
We regularly update and publish our child protection policies and measures and disclose our implementation status and improvement plans to users through annual transparency reports.
(5) Contact Us
If you discover content or conduct involving child sexual abuse or sexual exploitation, please contact us through the following methods:
Email: _app_email
Online Reporting Tool: The "Feedback" and "Report" features within the application.
8.2. When we collect a minor's personal information with the consent of a parent or legal guardian, we will use or disclose that information only as permitted by law, with the explicit consent of the parent or guardian, or when necessary to protect the minor's interests.
9. How to Contact Us
If you have any questions, comments, or suggestions regarding this Privacy Policy, please contact us at _app_email.
We will respond within 15 business days.
_app_name Team